Frequently Asked Questions

NeurologyKnowledge.com is part of Physicians Postgraduate Press (PPP), Inc., an accredited provider of continuing medical education for physicians and publisher of The Journal of Clinical Psychiatry and The Primary Care Companion for CNS Disorders. PPP owns psychiatrist.com and cmeinstitute.com.

Registration

Q: What are the benefits of registration?

A: While parts of the Web site are available without registration, many sections, including all CME activities, require you to register for free. To access the full text of The Journal of Clinical Psychiatry, you must become a paid subscriber.

Q: How do I register for a free account?

A: You may register for free by filling out a simple registration form. Why not register today?

Q: To register as a member, I am asked to provide the last four digits of my social security number. I don’t have one. What should I enter?

A: Enter four digits that you can easily remember. Avoid common combinations such as 1234 or 0000, which may be rejected.

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Online Access

Q: What hardware/software do I need to view NeurologyKnowledge.com?

A: NeurologyKnowledge.com requires a minimum Web browser of Microsoft Internet Explorer 6.0 or higher, Mozilla Firefox 2.0 or higher, or any other Web browser compatible with these browsers. Certain educational activities may require additional software to view multimedia, presentation, or printable versions of their content. These activities will be marked as such and will provide links to the required software. That software may be Flash, Adobe Reader, or Shockwave.

Q: May I share my username and password?

A: Individual subscribers are allowed online access for a single user only. Usernames and passwords may not be shared.

Q: What if I forgot my password?

A: If you forgot your password, we can send it to you if you provide your username on this form. You may also contact the Circulation Department for assistance. Send an e-mail inquiry to circulation@psychiatrist.com.

Q: What if I forgot my username?

A: If you forgot your username, we can send it to you if you provide your e-mail address on this form. You may also contact the Circulation Department for assistance. Send an e-mail inquiry to circulation@psychiatrist.com.

Q: I entered my username and password correctly, but I am still unable to login.

A: The PPP Web sites use cookies to personalize and track usage across our sites. If your browser is set to reject cookies, our Web sites may not be able to authenticate you, and you may not be able to login. Please enable cookies to successfully login. If you have concerns about how cookies are being used, see our Privacy Policy.

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Smartphones

Q: How do I scroll inside windows on my iPhone or iPad?

A: Sometimes there are windows within a window on our pages where users are intended to scroll in order to see everything in the subwindow. Swiping with a single finger scrolls the entire page, but swiping with two fingers scrolls the content in the subwindow.

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Continuing Medical Education

Q: Is the CME Institute an accredited provider of continuing medical education?

A: Yes. The CME Institute of Physicians Postgraduate Press, Inc., is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

Q: What is MyCME?

A: MyCME is an online record of your participation in our CME activities. MyCME keeps a list of your completed activities, saves the ones you started and want to return to, maintains a record of the CME credits you earn online, and allows you to immediately print your CME certificate or a transcript of credits earned.

Q: How do I create a MyCME account?

A: Your MyCME account is automatically created when you register.

Q: To earn credit, I have to provide personal information. How do you protect my privacy?

A: Our Privacy Policy describes what information we may collect about you, how we use your information, and how we protect it. To view our Privacy Policy, click here.

Q: I am not a physician. Can I still receive AMA PRA Category 1 CreditTM?

A: No. Upon successful completion of the posttest and evaluation, you will be awarded a participation certificate that states the number of hours you participated in the activity.

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